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AOL Mail is an email client available to users of various AOL products. If you're having trouble viewing attachments sent to you via AOL Mail, the problem may lie in a few areas. First, ensure you have the proper software to read the file type of the attachment. After that, AOL recommends restarting your computer and downloading the file a second time. If these don't work, running AOL's Quick Restore might resolve the problem.
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Ensure you're downloading the files properly before attempting to troubleshoot the problem. For pictures, click the image on the right side of the email's text to open a preview of the picture. Moving your cursor over the image reveals a title. Click the title to download the picture. For downloading files, simply click the file's name to the right of the email's text. If you're using a Web browser, you're usually presented with a window asking you to download or open the file. Choose the download option. AOL automatically saves downloads to your computer's "My Documents" or "Documents" folder.
